• Registration or booking must be confirmed at least 14 days before the departure date.
• The destinations may change depending on special requests, beach dinner arrangements, flight schedules, weather conditions (dry/rainy season), ocean currents, and National Park regulations without prior notice.
• If you are unable to complete the trip as scheduled due to health issues during the journey, please understand that no refunds will be provided.
• PT Mahakarya Wisata Nusantara is not responsible for any failure to fulfill its obligations due to events beyond its control (force majeure), including fire, floods, earthquakes, storms, typhoons, volcanic ash, or other natural disasters; war, invasion, attacks by foreign enemies, civil war, rebellion, revolution, acts of terrorism; blockades, embargoes, labor disputes, or strikes.
• PT Mahakarya Wisata Nusantara is not responsible for any loss, damage, death, injury, or claims that may arise during the trip.
• Payment Terms
• Your registration is considered valid only after making a down payment of at least 30% of the total trip cost (non-refundable).
• The full payment must be made no later than 7 days before the agreed departure date.

Cancellation Policy

1. If you cancel the trip, the applicable cancellation fees are as follows:
   The down payment is non-refundable.
2. Cancellation 90–61 days before departure: a fee of 50% of the total cost will be charged.
3. Cancellation 60–31 days before departure: a fee of 75% of the total cost will be charged.
4. Cancellation made 30 days or less before departure will be subject to a 100% charge of the total cost.

Registration without a down payment may be canceled without prior notice to the participant.

Additional Information

• If you have any allergies to certain foods or drinks, please inform us as soon as possible.
• To preserve environmental sustainability, towels and bed linens will not be replaced during the trip.
• You are allowed to bring your own alcoholic beverages at no additional charge (corkage-free).
• PT Mahakarya Wisata Nusantara reserves the right to charge additional fees for special service requests from participants.